Privacy Policy
At EYVORO (https://www.eyvoro.com/), we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, purchase products, or contact our support team.
1. Information We Collect
When you visit or use our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.
- Non-Personal Information: Browser type, device information, IP address, and cookies to enhance user experience.
- Communication Data: Details you provide when contacting our customer support via email, phone, or chat.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and deliver your orders.
- To provide customer support and respond to queries.
- To improve website performance, user experience, and product offerings.
- To send order confirmations, shipping updates, and promotional emails (only if you subscribe).
- To comply with legal, financial, or regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information to third parties.
However, we may share information with:
- Logistics & Courier Partners – to deliver your orders.
- Payment Gateways (e.g., Razorpay) – to securely process your payments.
- Service Providers – who help us with IT, marketing, and support services.
- Legal Authorities – if required by law, fraud investigation, or to protect our business and customers.
4. Data Security
We implement industry-standard security measures to protect your data. While we use secure payment gateways and encrypted connections, no online system is 100% secure. We advise customers to protect their account details and not share passwords with anyone.
5. Cookies Policy
Our website uses cookies to enhance your browsing experience, analyze site traffic, and improve services. You can disable cookies from your browser settings, but some features of the website may not work properly.
6. Your Rights
As a customer, you have the right to:
- Access and review the personal data we hold about you.
- Request correction or deletion of your information.
- Opt-out of marketing emails anytime.
To exercise your rights, please contact us at [email protected]
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before engaging with them.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in business practices or legal requirements. Updates will be posted on this page with the revised effective date.